Independent unclaimed funds recovery service
Recover what is rightfully yours.
IX Recovery identifies unclaimed funds and helps rightful owners navigate the process of recovering them.
Public-record ledWe explain the basis of the potential claim.
No pressureYou decide whether our service is useful to you.
No banking passwordsWe never ask for your PIN, password or security codes.
Our process
From an overlooked record to a properly evidenced claim.
Finding that money exists is only part of the job. The practical work is establishing who is entitled to it and getting the right evidence through the relevant process.
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01
Identify
We review public records and other lawful sources for funds that appear to remain unclaimed.
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02
Trace and verify
We research the likely claimant and the historic connection, then explain why we believe the claim may be relevant.
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03
Recover
If you choose to proceed, we help assemble the evidence and progress the claim through the appropriate recovery route.
If we've contacted you
Verify us before you trust us.
Unexpected contact about money deserves scrutiny. We want you to understand who we are and why we have contacted you before you provide information or decide whether to use our service.
Verify a message with usWhat you should expect
- We tell you where the potential claim comes from.
- We explain why we believe you may be connected to it.
- We explain what information or evidence is needed and why.
- Any proposed fee and when it becomes payable are set out before you proceed.
- We never ask for online banking passwords, card PINs or one-time security codes.
Our role
Our service should add value — not hide the official route.
In some cases, once you know that money exists, you may be able to pursue the claim directly through the organisation holding it. You do not have to use IX Recovery simply because we identified a potential claim.
Our service is designed for the work around discovery, tracing, evidence gathering and administration. If we offer to act for you, we will explain the process and our proposed fee so you can decide whether the help is worth paying for.
IX Recovery is not a law firm and does not provide legal advice. Where a matter requires regulated legal work, that work must be handled through an appropriate authorised route.
Common questions
Sensible questions are welcome.
If something about a message from IX Recovery does not look right, contact us independently rather than relying on the contact details in that message.
How do you find potential claims?
We use public records and other lawful sources to identify funds that appear to remain unclaimed, then research whether there is a credible connection to a person or organisation that may be entitled to them.
Can I make the claim myself?
Often, yes. Our value is in finding claims that people did not know existed and helping with tracing, evidence and administration. If the official self-service route suits you better, you should use it.
How do fees work?
If we propose a paid recovery service, the fee, what it covers and when it becomes payable will be set out in writing before you decide whether to proceed.
What information might you ask me for?
It depends on the claim. We may need information that establishes identity, authority or a historic connection. We explain why each item is required and do not ask for banking passwords, card PINs or one-time security codes.
Contact
Have you received a message from IX Recovery?
Contact us directly if you want to verify it or ask about a potential claim.